1. Introduction

Welcome to RealtorLeads AI DBA Northvik ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website northvik.com, use our services, or interact with us in any other way.

By using our website or services, you agree to the terms of this Privacy Policy.

2. SMS / Text Messaging Consent and Disclosures

Opt-In. By submitting your phone number and checking the applicable consent box on our website form, you expressly consent to receive text messages from RealtorLeads AI DBA Northvik at the phone number you provide.

Two separate consent options are available:

1) Marketing SMS: By checking this box, you consent to receive marketing text messages from RealtorLeads AI DBA Northvik, including information about our AI-powered lead generation services, special offers, and relevant updates.

2) Non-Marketing SMS: By checking this box, you consent to receive non-marketing text messages from RealtorLeads AI DBA Northvik, including appointment confirmations, scheduling reminders, and service follow-ups.

Checking either or both boxes is entirely optional and is not required to submit the form or access our services.

Message Frequency. You may receive up to 5–10 messages per month from RealtorLeads AI DBA Northvik, depending on your service tier and activity level.

Opt-Out. You may cancel SMS messages at any time by replying STOP to any message you receive from us. After sending STOP, you will receive one final confirmation message and will no longer receive SMS messages from us. To re-subscribe, simply opt in again via our website form.

Help. Reply HELP to any message for assistance, or contact us directly at [email protected].

Rates. Message and data rates may apply depending on your wireless carrier plan. Contact your wireless provider for details.

No Third-Party Sharing. No mobile information, including phone numbers and SMS opt-in consent, will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors who support our service delivery (such as our SMS platform provider, GoHighLevel), solely for the purpose of sending messages on our behalf. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Retention. SMS opt-in data and consent records are retained for a minimum of 12 months to comply with carrier and regulatory requirements.

3. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing information, or other details you provide when making a purchase or filling out a form on our website.

Usage Data: Information about how you access and use our website, such as IP address, browser type, device information, and pages visited.

Cookies and Tracking: We use cookies, pixels, and similar tracking technologies to improve your experience and analyze website traffic. You may disable cookies in your browser settings at any time.

4. How We Use Your Information

We use the information we collect to provide, operate, and improve our products and services; process payments and complete transactions; communicate with you about appointments, updates, offers, or support; analyze usage to enhance site performance and marketing; and comply with legal obligations.

5. How We Share Your Information

We do not sell your personal data. We may share it with service providers (third-party vendors who help us operate our business, such as payment processors, email marketing platforms, and our SMS platform provider), when required by law or to protect our rights, property, or safety, and in the event of a merger, acquisition, or sale of assets.

6. Data Security

We take appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to access, update, or delete your personal information; opt out of marketing communications at any time; and disable cookies in your browser settings. To exercise these rights, contact us at [email protected].

8. Retention of Data

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. SMS opt-in records are retained for a minimum of 12 months.

9. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date. Your continued use of our website constitutes acceptance of the revised policy.

11. Contact Us